Benefit details are available on the Benefits' portal or by calling 312-227-5500. When you need to reach one of our benefit providers directly, please refer to the table below.

Name Telephone/ Email Additional Information
Lurie Children’s Benefits Center

For general HR questions: Call 7 a.m. to 7 p.m. CT, Monday–Friday

Lurie Children's Human Resources Benefits Team
Lurie Children's Payroll Department

Account #X1249


Account #: 3332180

Hospital Services & Other Discounts - Hospital Services Billing
Hospital Services & Other Discounts - Physician Services Billing
Crisis Text Line

Text HOME to 741741

TIAA - Customer Services

Retirement Savings Plan 403(b)

TIAA - Counseling Appointments

Retirement Savings Plan 403(b)

Employee Discount Program (id: LCH545)
Wellness Incentive
Tuition Assistance/Reimbursement
Tobacco Cessation Programs
The REACH Team (Resilience Education & Crisis Help)
The Hartford
Life and AD&D insurance and Long-Term Disability
Student Loan Refinancing
RISE (Resilience In Stressful Events)
Peer Support Program
Extra Support for Children

Digital Lifestyle Change Program

Voluntary Benefits
Short-Term Disability and FMLA
HSA Bank through Cigna
Health Savings Account
Bright Horizons
Backup Childcare and Eldercare (username: luriechildrens; password: backupcare)
Bright Start
529 College Savings Program
Cigna Behavioral Health
Employee Assistance Program (EAP) (id: luriechildrens)
COBRA (administered by bswift)
Delta Dental of Illinois
Dental Insurance
Healthcare Associates Credit Union
Healthcare Associates Credit Union (HACU)
Health Equity / WageWorks

Flexible Spending Accounts and Pretax Transit Benefit Option and Parking & Shuttle Service

Absence Management Vendor IMPG
MDLIVE Telehealth
Schedule an appointment with an MDLIVE provider or licensed therapist online or call MDLIVE, available 24/7
Circle of Friends Program

Lurie Children's fundraising

Community Fundraising Team

Lurie Children's fundraising

High Five Employee Recognition Program

Recognizes and rewards high performers


8 a.m.–7 p.m. CT, Monday—Saturday

WorkLife Partnership
Coming soon in 2024